Guarantee from KOLOMATSKA
At KOLOMATSKA, we adhere to the principles of responsible production and high quality. Each piece of jewelry is created by hand using carefully selected materials, which ensures its durability.
Warranty conditions:
We provide a 6-month warranty on all our products, covering manufacturing defects.
The warranty does not cover:
Mechanical damage, scratches or discoloration caused by normal wear and tear, improper use or storage.
Loss of products.
Modifications or repairs performed by third parties.
How to use the warranty:
In case of a defect, please contact us by email at kolomatska.official@gmail.com. Our team will respond within 1-2 business days with further instructions.
Important reminders:
Purchases made through third-party sellers are not covered by the KOLOMATSKA warranty. Please contact the seller directly for assistance.
We do not recommend having our products serviced by third-party jewelers as this may void your right to a return or exchange.
Defective products may require a return for inspection and quality audit.
Products participating in promotional promotions are not covered by our warranty policy.
We value your trust and strive to provide the highest quality of our products.